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Corporate Professional Services

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Global Account Manager-Virtual #RFI301

We are currently seeking a Remote -Global Account Manager for a Life Sciences organization.

 


The Global Account Manager will have:

  • a proven track record selling technology and information solutions to global Pharmaceutical companies.
  • We are seeking a dynamic self starter who has the ability to network and manage relationships across many different functions within a complex global organization.
  • The Global Account Manager will be responsible for developing and implementing an effective account strategy through collaboration with other team members of the Life Sciences Sales Organization.
  • We are looking for a strong communicator to both senior management and scientific end users in addition to the ability to clearly articulate an in-depth understanding of our products, platform and solution capabilities.

Responsibilities

  • To achieve/exceed territory revenue plan.
  • To maintain existing subscriber base through renewals and to grow revenues from within existing accounts selected across Regional Sales.
  • To prepare an account plan for each selected organization which includes an organization profile, an analysis of revenues, relationship profiles for contacts, SWOT analysis, use of services, strategy for growth, objectives and implementation schedule of Total Account Management.
  • Responsible for creating and updating account profiles in Salesforce.com.
  • Devise an overall strategy for each assigned key account, with the help of the Regional Sales Manager and other support functions (Strategic Marketing, Product Management, Professional Services, etc…).
  • To acquire detailed in-depth knowledge of products and to keep that knowledge up-to-date.
  • To report back from customer training sessions; recording customer feedback, gathering customer intelligence and follow-up as required.
  • To maintain and update sales progress reports and other administrative reporting mechanisms according to agreed timeframes.
  • To maximize sales opportunities and to keep up to date with existing and new services and marketing/sales campaigns.
  • To organize customer visits efficiently.
  • To maintain customer satisfaction with all services and functions.
  • To take responsibility for identifying training and developmental needs for yourself on an on-going basis.

Knowledge, Skills, and Abilities:

  • Degree (BA level) in one of the following areas: Chemistry, Biology, or Life Sciences (preferred), International Business, - Marketing, Finance, or Business Administration.
  • Proven track record selling services, technology and information solutions to life science companies.
  • Ability to manage and generate revenue from existing customers.
  • A customer driven approach and good customer management skills.
  • Commercial acumen, with a proactive and creative approach to looking after the needs and concerns of customers and an understanding (or the potential to develop an understanding) of the role of customer training as an integral part of the sales process.
  • Excellent written, verbal, interpersonal, presentation and training skills.
  • Excellent telephone manner, and face to face customer skills.
  • The ability to deal with a wide range of customers, from end users to executives of multi-national corporations.
  • A good team player/self-starter with the ability to work using own initiative.
  • Ability to communicate complex technical information to both small and large groups and to handle questions in a commercially astute and sensitive manner.
  • Knowledge of the information market either in the patent information or other information services field.
  • Well organized and disciplined with regards to policy, procedure, and standards.
  • To demonstrate individual drive and determination to succeed.
  • Effective decision-making skills.
  • Good organizational skills with the ability to set priorities and be flexible in a changing environment.
  • Experience of working under pressure and with minimum supervision.
  • Ability to identify problems and apply creative solutions.
  • A commercial awareness and technical appreciation of the life science market sectors.

Requirements

 

  • Background and/or education rooted in LIfe Sciences
  • Global sales experience with consultative selling experience
  • 10+ years experience selling into the pharma industry; preferably SaaS and/or Consulting
  • Should have experience managing a large multi-national corporation, along with hunting skills
  • Direct quota carrying, experienced in handling 1 or 2 clients, driving a large portfolio of business in excess of $5 million

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